Phone AI
Our advanced AI speaks on the phone as naturally and flexibly as if you had your best team member on the line. Developed specifically for the hotel industry, our Phone AI takes the strain off your reservations team by taking booking requests and sending booking links directly via WhatsApp or SMS. Your Phone AI knows your hotel inside out and is available around the clock.
Book a free demo 🚀
Never miss a call again
Be available for your guests around the clock and relieve your team with AI.
The latest AI technology for your telephone hotline: Your hotel AI knows your hotel and speaks dynamically and independently with guests on the phone. No rigid, prefabricated dialogs - the AI formulates the answers itself.
Multi-talented AI: With DialogShift, you can use ONE AI for different channels: Whether chat (website, WhatsApp), e-mail, OTA messages, review responses and now also on the phone!
Easing the reservation process: The AI accepts booking requests and sends individualized booking links to the guest via WhatsApp or SMS.
Voice makes the difference: Our Phone AI has been specially developed for the hotel industry to provide the best possible telephone experience for your guests.
The high-performance AI for your phone
Conversations as natural and easy as with your best employee.
This is how your hotel AI learns: Similar to call center employees, the AI is trained with information from documents and websites - and can even interpret images (!) in order to conduct competent conversations on the phone.
Full control: The AI puts you through to the team if it cannot help the guest.
Flexible use: Your telephone AI can act as first-level support, step in as overflow if no employee is available or simply be available to guests at night.
AI, but easy: No complex extensions to your hotel telephone system necessary, the AI sits behind a number forwarding system.
Features
Latest technology
Your Phone AI runs on the latest generative AI. No rigid dialogs, the AI formulates all answers itself - around the clock, in countless languages and on many different lines at the same time.
From the call to the booking
The AI accepts booking requests and sends individualized booking links via WhatsApp or SMS.
Fluent language switching in over 108 languages
The Phone AI enables language changes into many languages during the dialog.
Voices that suit you
Choice of different voices possible, the Phone AI speaks in the voice that suits your hotel.
🧨 Launch im November 2024 🧨
Phone AI 📞
Wir arbeiten an deiner Hotel-KI, damit du an den wichtigen Dingen arbeiten kannst.
Aufzugsmusik gehört in den Aufzug und nicht in die Leitung. Das Telefon an der Rezeption klingelt ununterbrochen? Bald nicht mehr! In diesem Jahr launcht DialogShift eine Phone AI, die deine Rezeption aufatmen lässt. Eine Hotel KI für dein gesamtes Hotel. Die AI spricht in deinem Tone of Voice und kennt dein Haus genau so gut wie du. Setze dich kostenlos und unverbindlich auf die Warteliste, um die Phone AI nicht zu verpassen.
Das Wichtigste, was man zum Thema Telefon KI wissen sollte:
📞 Der Umbruch ist da: Klassische Telefon-KIs mit starren Dialogen weichen jetzt leistungsstarken Sprachmodellen (LLMs), die dynamisch und selbstständig sprechen können.
📞 So lernt unsere KI: Ähnlich wie Call-Center-Mitarbeiter wird die KI mit Informationen aus Dokumenten und Websites trainiert – und kann sogar Bilder interpretieren (!), um am Telefon kompetente Gespräche zu führen.
📞 Multitalent KI: Mit DialogShift kannst du EINE KI für verschiedene Kanäle nutzen: Ob Chat (Website, WhatsApp), E-Mail, OTA-Nachrichten, Review-Antworten und jetzt auch am Telefon!
📞 Flexibler Einsatz: Unsere Phone AI kann als First-Level-Support agieren (Standardanfragen abfangen) oder als Overflow einspringen, wenn kein Mitarbeiter verfügbar ist.
FAQ
What is Phone AI capable of?
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Your telephone AI takes booking requests and sends individualized booking links to the guest via WhatsApp or SMS. It answers recurring inquiries reliably and automatically. 📞
Does the AI speak in my own voice?
Unfortunately not. 😄 However, our Phone AI has been specially developed for the hotel industry to provide the best possible telephone experience for your guests. You can choose between different voices and select what suits you and your hotel best.
What happens if the AI can't help?
The AI puts the guest through to the team if it is unable to help them. Your telephone AI can act as first-level support, step in as an overflow if no employee is available or simply be available to guests at night.
What are the requirements for working with DialogShift?
Above all, you need a hotel - and then you're ready to go! Our hotel AI integrates with your hotel and not the other way around. Our AI works with every IBE. In addition, we have many integrations with great partners that make the collaboration even more seamless. 🌐 Every hotel can have a hotel AI.
What needs to be considered with regard to data protection?
Our company promises you data security & GDPR compliance in accordance with German law. 🇩🇪
AI in the hotel industry? Our guide explains!
Professionals who know the hotel industry inside and out talk about AI in various areas of a hotel. The guide for hoteliers.💡
An AI for all your guest communication.
Discover all our AI solutions for your guest communication.
Torstraße 201
10115 Berlin
