Good to Know

5 Tips for Your Chatbot 💙
October 3, 2023

5 Tips for Your Chatbot 💙

Not all chatbots are created equal. We'll show you how your digital helper can assist you even better. With these 5 tips, your beloved bot will become even smarter. 🚀

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Good Practice Chatbot Concept for Hotels
November 27, 2023

Good Practice Chatbot Concept for Hotels

The core of the hospitality industry is good service and the relationship with the guest. Communication and interaction are central aspects of both. It is important to meet the high digital expectations of guests, and a chatbot can help with this!

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Zoomers, Millennials, and Interaction with Chatbots
November 27, 2023

Zoomers, Millennials, and Interaction with Chatbots

Soon, Millennials and Zoomers will be the two largest consumer groups in the country. Companies looking to improve brand loyalty among these groups should be aware of their different expectations and preferences for the customer experience.

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Customer Experience and Dialogue Marketing: How Does a Chatbot Evoke Positive Emotions in Guests?
November 27, 2023

Customer Experience and Dialogue Marketing: How Does a Chatbot Evoke Positive Emotions in Guests?

Through dialogue marketing, a chatbot comes to life. It works with the wording and the look of the hotel. This makes a big difference in the customer experience!

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Artificial Intelligence in Action: Next-Generation Chatbots
November 27, 2023

Artificial Intelligence in Action: Next-Generation Chatbots

Over the past decade, no other technology has fundamentally changed customer communication as much as Conversational AI. It has also had a remarkable impact on chatbots. Here’s what you need to know about it.

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Be accessible to guests throughout the entire guest journey
November 27, 2023

Be accessible to guests throughout the entire guest journey

Guests have long become accustomed to communication via chat – for many, it is even their preferred method of communication. Hotels, in turn, can make themselves accessible to their guests along the entire guest journey, right where they are: from Google search to check-out.

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Choosing the Right Hotel Chatbot – With 8 Simple Questions
November 27, 2023

Choosing the Right Hotel Chatbot – With 8 Simple Questions

The chatbot jungle is becoming increasingly dense, and it's easy to lose track. This is no surprise, as nowadays there are many good solutions with varying functionalities, prices, and focuses. Thus, there is something for every operation. But how do you find the chatbot that truly fits your hotel and your needs?

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 Measuring the Success of Your Chatbot
November 27, 2023

Measuring the Success of Your Chatbot

Your digital helper works hard for you and your team, that's for sure. But how successful has it been so far? Where are there opportunities for optimization?

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The perfect Prompt
April 28, 2024

The perfect Prompt

How do you actually write the perfect prompt? We've gathered 10 of the best tips for you!

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Robots at the Reception and Co-Bots in the Kitchen?
April 27, 2024

Robots at the Reception and Co-Bots in the Kitchen?

Imagine entering a hotel and being greeted by a humanoid robot that not only knows your name but has also already mixed your favorite cocktail. Welcome to the future of hospitality, a world where robots and humans work hand in hand—or more precisely, hand in robotic arm—to provide guests with an unforgettable experience.

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Mixed Reality - Blending the Physical and Virtual
April 27, 2024

Mixed Reality - Blending the Physical and Virtual

Do you remember the times when the Metaverse was the hottest topic on the digital playground? It was almost as if someone had opened a time capsule from a distant, futuristic world. But just as the dust settled, Artificial Intelligence stepped into the spotlight, and the Metaverse? It seemed to have moved to the corner of forgotten dreams. But hold onto your VR headsets, because something big is looming on the technology horizon.

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The Future of Web Search
April 27, 2024

The Future of Web Search

In a world where technology is advancing rapidly, the next big innovation could fundamentally change the way we surf the internet. Instead of tedious clicking and scrolling, we might soon be talking to an AI assistant that understands our desires and makes personalized suggestions. Does it sound like science fiction? This future of web search, driven by generative AI, could soon become reality.

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